Refund policy
Store Information
This website is owned and operated by 555 VINTAGE LLC
Company Name: 555 VINTAGE LLC
Address: 555 HIGHWAY 40 W, INGLIS, FL 34449, United States
Tax ID: 93-2731620
Phone: +1 (407) 531-5724
E-mail: info@555vintagellc.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)
Contact us via email – we will respond within 24 business hours.
1. Scope of Refund Policy
This refund policy applies to all furniture and home products purchased through the 555vintagellc online store in the United States, including chairs, beds, cabinets, and related accessories.
2. Legal Basis
Customers have the right to request a refund within 14 days of receiving the product under applicable U.S. consumer protection regulations.
3. Refund Request Period
Customers can submit a refund request within 14 days of product delivery. Requests submitted after this period may not be processed under this policy.
4. Conditions for Refund
Products must be returned in new condition, without damage or alteration affecting resale. All accessories, manuals, and packaging must be complete and in good condition.
5. Applicable Products
This policy applies to all product types, including furniture and accessories, except products damaged due to improper use by the customer.
6. Refund Request Process
Customers must contact 555vintagellc customer service via email (info@555vintagellc.com) to initiate a refund request.
7. Customer Service Confirmation
After receiving a request, 555vintagellc will confirm within 24 business hours whether the product meets refund conditions and provide instructions for return and the return address.
8. Return Address
Approved products must be returned to:
555 HIGHWAY 40 W, INGLIS, FL 34449, United States
9. Return Shipping Costs
Return shipping costs for products meeting the conditions are covered by 555vintagellc and prepaid shipping labels will be provided. Customers do not pay additional fees.
10. Packaging Requirements
Products must be returned in their original packaging or equivalent to prevent damage during transport.
11. Refund Processing Time
After receiving and inspecting returned products, 555vintagellc will process refunds within 2 business days using the original payment method.
12. Refund Amount
The refund will cover the amount paid for the product, including product price and applicable taxes. Any additional shipping costs for the return are covered by 555vintagellc and prepaid shipping labels will be provided.
13. Refund Notification
After submitting a request, customers will receive a confirmation email containing the request number, return address, and instructions.
14. Customer Support
For questions regarding the refund policy, customers may contact 555vintagellc customer service at info@555vintagellc.com. We will respond within 24 business hours and provide instructions as needed.